Eurosport Player is provided by Dplay Entertainment Limited, a limited liability company incorporated in England and Wales with a current issued share capital of two ordinary shares of £1.00 each (Pounds Sterling).
Registered office: Chiswick Park Building 2, 566 Chiswick High Road, London, W4 5YB United Kingdom.
Company registration number: 09615785
VAT Number: GB 115 1599 24
Telephone Number: +47 21 02 20 00 (9-17CET)
Publishing Manager: Andrew Georgiou
You can reach us by writing to us at customerservice@eurosportplayer.com.
How we are regulated
The Conseil Supérieur de l’Audiovisuel (“CSA”) regulates the editorial content of on-demand programme services. You can find further information about the CSA at https://www.csa.fr/.
Hosting of our service
The Service is hosted by Dplay Entertainment Limited. Please see the ‘Who we are’ section above for further information.
Online Dispute Resolution
If you live in the EU and we are unable to resolve your issue through our Help Centre, you may refer it to the European Online Dispute Resolution ("ODR") platform at http://ec.europa.eu/odr.
The ODR platform is a web-based platform which is designed to help consumers who have bought goods or services online. It provides access to independent alternative dispute resolution services which are usually free for you to use.
If you are a consumer residing in the European Union, you can submit a complaint by completing an electronic complaint form available at http://ec.europa.eu/odr. Our contact email address which you may wish to include as part of your ODR submission is customerservice@eurosportplayer.com.
Dplay Entertainment Limited has discretion as to whether it will agree to a complaint being resolved through the ODR platform.
Mediation
If we are unable to resolve your issue through our Help Centre, you may refer it to our mediator, AME CONSO, whose address is 11 Place Dauphine - 75001 Paris, France and whose website address is www.mediationconso-ame.com